TERMS OF PURCHASE AND REFUND POLICY
SIMPLE BUSINESS GROUP LLC and all subsidiaries or affiliated brands under the SIMPLE BUSINESS GROUP umbrella (hereinafter referred to as “Company,” the “Companies,” “Simple Trade,” “We,” “Us” or “Our”) stand behind our products, and your satisfaction is very important to us. All purchases made from us (including all related website properties, sales over the phone, virtual events, or on-site purchases) are covered by the following policies.
Privacy Policy. Please review our Privacy Policy, which also governs your visit to our website and any purchases made on our website.
NO GUARANTEE OF RESULTS. We do not guarantee results or offer legal and/or investment advice. Stock Trading and investing, in general, involve risk and hard work. Always consult with your professionals. Any testimonials showing our success or our students’ success are not to be interpreted as common, typical or expected. It takes education, drive, and hard work to reach your goals.
Gift Certificates and Coupon Codes. If you have received a coupon code for a gift certificate for products from the Company or any of its affiliates, the coupon code or gift certificate is only good for a single-use and up to the value on the code or card. Digital products are non-refundable and not eligible for exchange or store credit. Coupons cannot be used in conjunction with each other unless otherwise stated. Coupons are only valid during the advertised promotion period. Prices are subject to change without notice. Gift Cards are non-refundable.
DIGITAL PRODUCTS
OTC Oracle
There is no refund at all on any digital products. You will receive access to your training platform for the amount of time that was stated in the product description you purchased. If you have any problems accessing the digital content you have purchased, please contact us at [email protected] immediately so we can resolve the issue.
If you have subscribed to a service (month-to-month, quarterly or yearly), you can cancel your subscription by contacting us at [email protected]. Please be advised that the cancellation of the subscription is effective in the rebill period in which you have canceled. There are no refunds regardless of the usage of the product.
All digital and/or downloadable product sales are final. We do not offer digital product refunds; once a download/digital access has been assigned to you, there is nothing we can retrieve back.
Please be advised that any and all agreements for downloadable/digital products are NOT subject to refund or store credit. We do not accept any verbal modifications of these Agreements, and the “no refund and no cancellation” policy stated in the Agreements is strictly adhered to. AFTER the full term of the agreement has expired, you may request to cancel the automatic renewal of the agreement, or your agreement will be converted into a month-to-month Agreement. Any cancellations submitted prior to the full term of the agreement will only cancel the auto-renewal, and your monthly invoices will still be due and owing until the full value of the agreement has been paid in full. ALL BUILD-OUT FEES AND SET UP FEES ARE NON-REFUNDABLE AS THEY ARE SERVICES RENDERED TO CREATE YOUR ACCOUNT. Agreements with a 90 day opt-out clause do not include a refund on the initial investment. There is NO refund on digital products or build-out fees. By accepting the agreement, you agree to all Terms of Use and this Terms of Purchase and Refund Policy, including that you agree to not file a chargeback for any services rendered or for digital products that have been delivered. You also agree and acknowledge that you are paying monthly installments on your total contract value as a payment plan, not a recurring subscription fee.
Canceling or removing the credit card on file does not cancel your subscription and violates the terms of the agreement. If at any time you have delinquent invoices past 90 days, or the account is paid delinquently for three consecutive payments, your account will be suspended, and you will still be liable for the full contract value through the term of the agreement.
Purchase of a Company training module does not grant rights to the buyer to share, reproduce or resell the product in any way.
If you have any problems accessing the digital content you have purchased, please contact us at [email protected] immediately so we can resolve the issue. Digital product purchases do not grant rights to the buyer to share, reproduce or resell the product in any way.
This policy was last updated on July 13, 2021.